Privacy policy
Privacy Policy
Effective Date: April 21, 2025
At Room Mall Rental ("we", "our", or "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roommall.store, use our services, or interact with us in any way.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information:
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Full name
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Email address
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Phone number
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Payment information
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Identity verification documents (if required)
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Location data (if enabled by the user)
b. Non-Personal Information:
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IP address
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Browser type and version
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Pages you visit on our site
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Time and date of your visit
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Device type and operating system
2. How We Use Your Information
We use the collected information to:
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Provide and manage rental services (rooms, cars, events, hotels)
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Enable communication between renters and vendors
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Process payments and prevent fraud
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Improve our website and services
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Send transactional or promotional emails (with your consent)
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Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Service providers who help operate our platform (e.g. payment processors)
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Vendors with whom you make bookings
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Law enforcement or government authorities if required by law
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Business transfers in the event of a merger or acquisition
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online platform is 100% secure, and we encourage you to take precautions when sharing sensitive information.
5. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Withdraw consent for certain processing
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Request deletion of your personal data (subject to legal obligations)
To exercise any of these rights, contact us at rental@roommall.store or call us at +233 247 107 781.
6. Cookies
We use cookies and similar technologies to enhance user experience, analyze site usage, and deliver personalized content. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: rental@roommall.store
Telephone: +233 247 107 781
